Terms and Conditions

Private Coaching Session

1. PURPOSE      

Coach will provide and Client will pay for Relationship Coaching services in accordance with the terms and conditions of this Agreement.  

Terms and Conditions - Private Coaching Session

2. CONTRACT DATE

This Agreement is dated [date agreement is signed] (“Effective Date”). 

3. THE COACHING RELATIONSHIP

3.1 Client acknowledges that coaching is a team effort, and Client will get out of coaching only as much as he or she puts into it. Client agrees to fully participate in coaching and follow the Coach’s instructions to his or her best ability. Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

3.2 Client acknowledges that Client is solely responsible for creating and implementing his or her own decisions, choices, actions and results based on coaching calls, sessions, and interactions with Coach. 

Client agrees that the Coach is not and will not be liable or responsible for any action or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

3.3 Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.

3.4 Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. 

If Client is currently under the care of a mental health professional, Client should promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

4. COACHING SERVICES

4.1 Coach agrees to provide Coach’s Work Smarter on Your Happily Ever After Package of Relationship Coaching services to Client, subject to the terms and conditions of this Agreement. Coach agrees to devote as much time, attention, and energy as necessary to achieve the following (collectively, “Coaching”):  

A. One 60-90 minute in-person video coaching sessions. B. One written personalize plan delivered after the coaching session. C. One 30-minute in-person video coaching follow-up session.

Coach has full discretion in Coaching but shall not engage in any services which are not expressly set forth in this Agreement without the prior written permission from Client. 

4.2 Coach may, upon Client’s request and at Coach’s sole discretion, provide the following additional services (“Additional Services”): A. Email check-ins as needed.

5. SCHEDULING & CANCELLATION POLICY

5.1 Coach and Client will schedule all coaching sessions at mutually agreeable times. Coach will make reasonable efforts schedule all sessions within four weeks.  

5.2 Client acknowledges that unanticipated circumstances arise, and the timeline for delivering all sessions is not guaranteed. Coach reserves the right to cancel any coaching session by notifying the Client at least 24 hours prior to the scheduled session. Coach agrees to reschedule the cancelled session within 14 days of the originally scheduled session. If Coach is unable to reschedule the cancelled session within 30 days of the originally scheduled session, Client will be entitled to a refund of that session’s fee.

5.3 In the event Client needs to cancel or reschedule any session, Client agrees to provide 24 hours’ notice of cancellation in advance of such session. Client agrees to pay the entire session fee for any session not cancelled 24 hours in advance.

6. COMPENSATION

6.1 Client shall pay to Coach a total amount of $99 (“Contract Price”) to be paid in full upon receipt of Coach’s invoice. Coaching shall not begin until the Contract Price is paid in full. 

6.2 In the event Client requests and Coach provides any of the Additional Services, Client shall pay the Coach the following additional amount(s): An hourly rate of $200 per hour, payable upon Client’s receipt of Coach’s invoice. 

6.3 A late fee equal to $5 will be added to every payment not paid within 30 days of the due date. 6.4 Coach acknowledges and agrees that payment as provided in this Section shall constitute full and final compensation for all Services and rights granted under this Agreement.

7. CLIENT RESPONSIBILITIES 

7.1 Client agrees to cooperate with Coach to provide all information and materials necessary for Coach to provide the Coaching. Client agrees to provide, at a minimum, the following:  A. Attend scheduled appointments on time. B. Complete and return the assessment questionnaire by 24-hours prior to scheduled appointment. 

7.2 In the event Client fails to provide any requested information in a timely manner, Coach reserves the right to reschedule the next coaching session for a time when such information has been provided or cancel any further services without refund at the Coach’s discretion.  

8. TERM

The term of this Agreement shall begin on the Effective Date and shall continue until Coach completes performance of the Coaching.

9. TERMINATION

9.1 Either party may terminate this Agreement at any time by giving the other party 10 days’ written notice unless services have already been received.  Client may terminate this Agreement if Coach fails to cure any default or breach of this Agreement within ten (10) days of receipt of notice of Client’s intent to terminate due to such deficient performance. 

9.2 All payments under this Agreement are non-refundable. Client shall not be entitled to a refund for any reason, including but not limited to termination of this Agreement. Payment under this Agreement reserves Coach’s time and prevents someone else from benefiting from Coach’s services; as such, all funds paid shall be considered compensation for services rendered are not refundable. 

9.3 Force Majeure. Coach shall not be liable for delay or failure in the performance of its obligations under this Agreement if such delay or failure is caused by conditions beyond its reasonable control, including but not limited to, fire, flood, inclement weather, accident, earthquakes, governmental order, pandemic or epidemic, telecommunications line failures, electrical outages, network failures, acts of God, terrorism, civil commotion, or labor disputes.

9.4 If Coach arrives late to any session due to unavoidable delay (traffic, weather, etc.), Client may elect to add the missed time to the end of the session at no additional charge.

10. CONFIDENTIALITY

10.1 The coaching relationship and any information that the Client shares with the Coach as part of this relationship is considered confidential (“Confidential Information”). Coach agrees not to disclose or make use of any Confidential Information, directly or indirectly, except for the sole benefit of Client, as necessary to perform the Coaching, without Client’s written consent. Coach will not disclose Client’s name as a reference without Client’s written consent. Coach shall not directly or indirectly disclose or make use of any Confidential Information after the term of this Agreement for any reason. Coach will use reasonable care in handling Client’s Confidential Information so that it does not enter the public domain. Coach will return all Confidential Information to Client upon termination of this Agreement.

10.2 Client acknowledges that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and communications between Coach and Client are not subject to the protection of any legally recognized privilege. 

10.3 Coach may disclose Confidential Information to the extent that: (i) it becomes publicly available or known by no fault of Coach; (ii) Client grants permission for such disclosure in writing; (iii) Coach obtains the information from a third party, without breach of any obligation to the Client; (iv) disclosure is required by any court or government agency; (v) Coach reasonably believes that there is an imminent or likely risk of danger or harm to the Client or others; or (vi) it involves illegal activity.

10.4 In receiving Coaching, Client will have the benefit of proprietary systems, strategies and techniques developed by Coach (“Coach’s Proprietary Information”). Client acknowledges that Coach’s business relies on Coach’s ability to provide such insights to various clients. Client agrees not to disclose Coach’s Proprietary Information to any third party, directly or indirectly, during the term of this Agreement or after it ends.

11. INDEMNIFICATION

Client, at Client’s expense, shall release, indemnify and hold Coach and its directors, officers, shareholders, employees and agents, and the personal representatives and assigns of each, harmless from and against and all claims, suits, liability, cost and expenses, including without limitation, reasonable attorneys’ fees and expenses, in connection with any act or omission of Coach in providing Coaching and/or arising out of any Work Product, unless due to negligence of the Coach.

12. PUBLICITY

Client agrees that Coach may use the Client’s first name (but not contact information or personal information) in Coach’s advertising or promotional literature and may publish articles, blog posts or other advertising and promotional material relating to the Client and the Coaching. Client releases Coach from any and all liability, including but not limited to infringement of any right to privacy or right to publicity, relating to or arising out of publicity of Client’s name, logo, and/or image as permitted in this section. Nothing in this section releases Coach from the confidentiality requirements of this Agreement.

13. LIMITATION OF LIABILITY

13.1 Except as expressly provided in this Agreement, Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the Coaching. In no event shall Coach be liable to Client for any indirect, consequential or special damages. Coach’s entire liability for any breach of this Agreement, and Client’s sole remedy, shall be limited to the lesser of the total Contract Price or the amount actually paid by Client to Coach under this Agreement.

13.2 Coach is not responsible for any technical difficulties with hardware, software, connectivity, or other technological aspects of electronic coaching sessions, and does not guarantee that the conferencing software, or group coaching sessions will be free from technical problems, available at all times, or work as expected.

14. MISCELLANEOUS TERMS

14.1 Waiver. The waiver by either Party of a breach or default of any of the provisions of this Agreement by the other party shall not be construed as a waiver of any succeeding breach or default of the same or any other provision of this Agreement, nor shall any delay or omission on the part of either party to exercise or avail itself of any right, power or privilege that it has or may have hereunder operate as a waiver of any breach or default.

14.2 Severability. If any provision or portion of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions or portions shall remain in full force and effect, and the invalid provision or part shall be deleted as narrowly as possible to render this Agreement valid and enforceable. If the scope of any provision of this Agreement is determined to be too broad to permit enforcement to its maximum extent, such provision shall be enforced to the maximum extent permitted by law.

14.3 Governing Law. This Agreement will be governed by and interpreted in accordance with the laws of the State of WV, without giving effect to its principles of conflicts of law.

14.4 Assignment. Neither Party may assign, transfer, subcontract or delegate any right or obligation under this Agreement without the prior written consent of the other party.

14.5 Notices. All notices shall be in writing and deemed effective when received by either electronic mail or paper mail at the address of the party to be notified provided in the introductory provision of this Agreement. Either party may change the address to which notices are to be sent by providing written notice to the other party as provided for in this section.

14.6 Section Headings. Section headings are inserted for convenience only and shall not be used in any way to construe the terms of this Agreement.

14.7 Entire Agreement. This Agreement shall be deemed to express, embody and supersede all previous statements, promises, inducements, understandings, agreements, or commitments, whether written or oral, between the parties with respect to the subject matter hereof and to fully and finally set forth the entire agreement between the parties. No previous statement, promise, inducement, understanding, or agreement made by any party hereto that is not contained herein shall be binding or valid.

14.9 No Insurance. As Coach is an independent Contractor, Client will not be required to provide Coach with any employee, individual or group insurance policy or any other kind of insurance coverage including, but not limited to, workers compensation, general or public liability, or errors and omissions insurance.

14.10 Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument