3. THE COACHING RELATIONSHIP 3.1 Client acknowledges that coaching is a team effort, and Client will get out of coaching only as much as he or she puts into it. Client agrees to fully participate in coaching and follow the Coach’s instructions to his or her best ability. Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program. 3.2 Client acknowledges that Client is solely responsible for creating and implementing his or her own decisions, choices, actions and results based on coaching calls, sessions, and interactions with Coach. Client agrees that the Coach is not and will not be liable or responsible for any action or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 3.3 Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. 3.4 Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, Client should promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach. 4. COACHING SERVICES 4.1 Coach agrees to provide Coach’s Work Smarter on Your Happily Ever After Package of Relationship Coaching services BSO Coaching Contract to Client, subject to the terms and conditions of this Agreement. Coach agrees to devote as much time, attention, and energy as necessary to achieve the following (collectively, “Coaching”): A. One 60-90 minute in-person video coaching sessions. B. One written personalize plan delivered after the coaching session. D. One 30-minute in-person video coaching follow-up session. Coach has full discretion in Coaching but shall not engage in any services which are not expressly set forth in this Agreement without the prior written permission from Client. 4.2 Coach may, upon Client’s request and at Coach’s sole discretion, provide the following additional services (“Additional Services”): A. Email check-ins as needed. 5. SCHEDULING & CANCELLATION POLICY 5.1 Coach and Client will schedule all coaching sessions at mutually agreeable times. Coach BSO Coaching Contract will make reasonable efforts schedule all sessions within four weeks. 5.2 Client acknowledges that unanticipated circumstances arise, and the timeline for delivering all sessions is not guaranteed. Coach reserves the right to cancel any coaching session by notifying the Client at least 24 hours prior to the scheduled session. Coach agrees to reschedule the cancelled session within 14 days of the originally scheduled session. If Coach is unable to reschedule the cancelled session within 30 days of the originally scheduled session, Client will be entitled to a refund of that session’s fee.
In the event Client needs to cancel or reschedule any session, Client agrees to provide 24 hours’ notice of cancellation in advance of such session. Client agrees to pay the entire session fee for any session not cancelled 24 hours in advance. 6. COMPENSATION 6.1 Client shall pay to Coach a total amount of $99 (“Contract Price”) to be paid in full upon receipt of Coach’s invoice. Coaching shall not begin until the Contract Price is paid in full. 6.2 In the event Client requests and Coach provides any of the Additional Services, Client shall pay the Coach the following additional amount(s): An hourly rate of $200 per hour, payable upon Client’s receipt of Coach’s invoice. 6.3 A late fee equal to $5 will be added to every payment not paid within 30 days of the due date. 6.4 Coach acknowledges and agrees that payment as provided in this Section shall constitute full and final compensation for all Services and rights granted under this Agreement.
CLIENT RESPONSIBILITIES 7.1 Client agrees to cooperate with Coach to provide all information and materials necessary for Coach to provide the Coaching. Client agrees to provide, at a minimum, the following: A. Attend scheduled appointments on time. B. Complete and return the assessment questionnaire by 24-hours prior to scheduled appointment. 7.2 In the event Client fails to provide any requested information in a timely manner, Coach reserves the right to reschedule the next coaching session for a time when such information has been provided or cancel any further services without refund at the Coach’s discretion. 8. TERM The term of this Agreement shall begin on the Effective Date and shall continue until Coach completes performance of the Coaching. 9. TERMINATION 9.1 Either party may terminate this Agreement at any time by giving the other party 10 days’ written notice unless services have already been received. Client may terminate this Agreement if Coach fails to cure any default or breach of this Agreement within ten (10) days of receipt of notice of Client’s intent to terminate due to such deficient performance. 9.2 All payments under this Agreement are non-refundable. Client shall not be entitled to a refund for any reason, including but not limited to termination of this Agreement. Payment under this Agreement reserves Coach’s time and prevents someone else from benefiting from Coach’s services; as such, all funds paid shall be considered compensation for services rendered are not refundable. 9.3 Force Majeure. Coach shall not be liable for delay or failure in the performance of its obligations under this Agreement if such delay or failure is caused by conditions beyond its reasonable control, including but not limited to, fire, flood, inclement weather, accident, earthquakes, governmental order, pandemic or epidemic, telecommunications line failures, electrical outages, network failures, acts of God, terrorism, civil commotion, or labor disputes.